Help and FAQ

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Returns and Refunds

Due to the nature of the products that we sell refunds and returns is not always possible as products are customised to your needs. But we are here to help so contact us to let us know of any issues and we will do our best to assist.

As for products that are not personalised we offer refunds on items for up to 30 days.

Delivery and Expected ETA’s

We ship most of our products out via Royal Mail with some exceptions for delivering in the UK which may be DPD. The courier will be specified on your order and the below ETA’s from day dispatch.
– Standard/Free Delivery (1 – 3 Days)
– Next Working Day (1 Day)

International Orders can take anywhere from 7 – 14 days from dispatch but sometimes this can be extended due to circumstances outside of our control.